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data not working in Germany?

  • May 21, 2026
  • 3 replies
  • 21 views
A
Community Member
  • AJ08
  • Community Member

Talk to someone 

    3 replies

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 21, 2026

    Hi ​@AJ08,

     

    I’m sorry to hear you’re having an issue with roaming. We’re aware of the problem and are working to resolve it as quickly as possible. Our Service Status page will be updated with regular updates, so please check there for more info:

     

    I am truly sorry for any inconvenience that this has caused you. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    L
    New Contributor
    • levia_21
    • New Contributor
    • June 16, 2026

    experiencing the same data issues me too..

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • June 17, 2026

    Hi ​@levia_21 

     

    Are you connected to any of our network work partners in Germany such as O2 or Telekom (formerly T-Mobile)?

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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