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Community Member
May 21, 2026

data not working in Germany?

  • May 21, 2026
  • 5 replies
  • 50 views

Talk to someone 

5 replies

Gemma M
iD Mobile Employee
iD Mobile Employee
May 21, 2026

Hi ​@AJ08,

 

I’m sorry to hear you’re having an issue with roaming. We’re aware of the problem and are working to resolve it as quickly as possible. Our Service Status page will be updated with regular updates, so please check there for more info:

 

I am truly sorry for any inconvenience that this has caused you. 

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

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New Contributor
June 16, 2026

experiencing the same data issues me too..

iD Mobile Employee
June 17, 2026

Hi ​@levia_21 

 

Are you connected to any of our network work partners in Germany such as O2 or Telekom (formerly T-Mobile)?

 

-Michael Z

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New Contributor
July 18, 2026

My data in Germany is not working, I am connected to Telekom 

Hosai W
iD Mobile Employee
iD Mobile Employee
July 19, 2026

Hi ​@Ksa,

Please accept my apologies for any inconvenience caused to you in relation to the roaming not working,

Please try to connect to O2.

 

Thanks, 
Hosai

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