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Data Remaining ?

  • January 9, 2025
  • 6 replies
  • 106 views

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I'm currently in Italy and checked what data I have left out of my 30gb allowance.  I think that t

he way it's shown is confusing. What does "39.1/30gb" mean ?? I know that unused data is rolled over, but I know I can still only use 30gb here. I'm sure there must be a better way of showing this ID !

 

Best answer by Daz_S

No problem.

 

Yes. Until they stop this bonus you can use as much of your remaining data allowance as you want

 

Enjoy the 39.1GB (just remember your data renews in 23 days)

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Daz_S
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  • January 9, 2025

Hi there ​@Suzes 

 

It's basically showing you carried over remaining data from last month. And as of the time of posting you have 9.1GB still to use from last month

 

Also just so that you know, we can currently use our total data allowance in the EU roam free destinations. So although your normal allowance is 30GB you can use the full 39.1GB if you want.


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  • January 9, 2025

Hi, thanks for your reply. But under ID'S "Fair Usage Policy" it says that the maximum that can be used in, for eg Italy, is 30gb ? I don't think I can use the 39.1gb. Well, I probably could,  but after using 30gb, I imagine I'd be charged roaming fees or something. I'd like to hear from ID to confirm ?


Daz_S
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  • January 9, 2025

@Suzes I understand what you're saying and what you've read but have a read for yourself

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 



Use Your Full UK Data Allowance at No Extra Cost!

From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated. Have a great trip!
 


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  • January 9, 2025

Wow, thanks so much for that info ! So I assume that means your monthly gb PLUS any rollover data too ? I had no idea. I'm new to ID mobile but that's brill ! Thanks again !


Daz_S
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  • Gold Contributor
  • 1628 replies
  • Answer
  • January 9, 2025

No problem.

 

Yes. Until they stop this bonus you can use as much of your remaining data allowance as you want

 

Enjoy the 39.1GB (just remember your data renews in 23 days)


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  • iD Mobile Employee
  • 1854 replies
  • January 10, 2025

Hello ​@Suzes 

 

Thanks for getting in touch.

 

It looks like the wonderful ​@Daz_S has been able to assist with your query. 

 

Please do reach out if you have any further questions regarding your service  :) 

 

Thanks, 

 

Nat