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data roaming

  • May 21, 2026
  • 1 reply
  • 24 views

Hello, I am abroad and my data roaming is not working

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • May 21, 2026

Hi ​@Nicole 2802

 

We’re sorry to hear that your data roaming is not working whilst you are abroad.

 

Please note that we are currently aware of a temporary issue affecting roaming data services, which may be impacting your connection whilst overseas. Our teams are actively investigating this as a priority.

 

iD Mobile website is updated with the current impacts. This can be used as a source of information for customers.
 
https://community.idmobile.co.uk/contacting-id-183/some-services-are-unavailable-while-a-separate-system-upgrade-delays-orders-72269

 

Owethu