hi, we are currently on a cruise and in turkey. an add on was purchased costing £35, to be able to use data roaming over here. i have tried everything such as restarting the phone, aeroplane mode, checking a capped limit and nothing seems to be getting it to work. please can you help? otherwise i’ll have to request a full refund. thank you!
Question
Data roaming add on not working in turkey for my mum
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