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Question

Data Roaming doesn't on my iPhone 16 Pro Max

  • May 5, 2026
  • 1 reply
  • 0 views
T
Community Member

Had the phone and the plan for over a year now and data roaming has never worked. Followed the instructions on the ID newsletters but they appear to be six years old so something may have changed. Apple have had a look and have informed me that there is no issue with the phone and it’s a provider issue. Mobile Data does not have a toggle but there is a tick next to “Primary”

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • May 5, 2026

    Hi ​@Tech Numpty,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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