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Question

data roaming international not working

  • May 21, 2026
  • 1 reply
  • 4 views
D
Community Member

I’ve brought a data add on international for Puerto Rico but I have no data when I am trying to use it 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 21, 2026

    Hi ​@dem1mccallio9,

     

    I’m sorry to hear you’re having an issue with roaming. We’re aware of the problem and are working to resolve it as quickly as possible. Our Service Status page will be updated with regular updates, so please check there for more info:

     

     

    I am truly sorry for any inconvenience that this has caused you. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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