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Community Member
April 16, 2026
Question

Data Roaming No Go

  • April 16, 2026
  • 12 replies
  • 97 views

I paid £20 for 5 days of data roaming and 10gb data for turkey last week but it never worked. I don’t know if it’s because of the mountains but I never could receive or send messages or calls. 

    12 replies

    New Contributor
    May 12, 2026

    The roaming was for one day and I didn’t manage to use it. I will connect to Turk Telecom now and see if I get any signal. If I do, I shouldn’t have to pay for any data I have used checking if it works. Also, am I getting a refund for the data I purchased and couldn’t use? I am still in Turkey 

    I’ve just received an update from ID showing I am being charged due £20 for data usage while in Turkey. This isn’t fair! I wanted an add on, it didn’t work, now I am being charged £20

    iD Mobile Employee
    May 18, 2026

    Hi ​@C.All 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.