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Community Member
September 7, 2025
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Data Roaming not working in Washington D.C

  • September 7, 2025
  • 2 replies
  • 207 views

im currently in Washington D.C and my roaming isnt working, ive purchased additinal data but still i cant get any roaming, it says my allowance is 207G which is more than my 110G, meaning that its added the extra data charges, but still isnt working, can anyone help?

    This topic has been closed for replies.
    Best answer by WelshPaul

    The USA isn’t included as a roaming destination, so you won’t get to use any of your plans included allowances while travelling there. You need to purchase a Roam Beyond add-on.

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges 

     

    Roam Beyond add-ons.

    You can now buy a data-only add-on to stay connected while you're in United States (USA). Use your data to browse, stream, and keep in touch with friends and family at all times. To get an add-on, simply log in to the iD Mobile app or my.idmobile.co.uk.

    Data Duration Price
    2 GB 1 day £5
    10 GB 5 days £20
    20 GB 10 days £35

    Tip: To avoid out-of-plan charges when you land, it's best to purchase your Roam Beyond add-on while you're still in the UK. Alternatively, once you reach your destination, keep mobile data turned off until you can connect to Wi-Fi and buy an add-on.

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    September 7, 2025

    The USA isn’t included as a roaming destination, so you won’t get to use any of your plans included allowances while travelling there. You need to purchase a Roam Beyond add-on.

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges 

     

    Roam Beyond add-ons.

    You can now buy a data-only add-on to stay connected while you're in United States (USA). Use your data to browse, stream, and keep in touch with friends and family at all times. To get an add-on, simply log in to the iD Mobile app or my.idmobile.co.uk.

    Data Duration Price
    2 GB 1 day £5
    10 GB 5 days £20
    20 GB 10 days £35

    Tip: To avoid out-of-plan charges when you land, it's best to purchase your Roam Beyond add-on while you're still in the UK. Alternatively, once you reach your destination, keep mobile data turned off until you can connect to Wi-Fi and buy an add-on.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 8, 2025

    Hi ​@Jackwsimms  I hope the reply from ​@WelshPaul  has helped and you were able to get the roam beyond add on.

    Have a fab trip!

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.