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Jlgidds
Community Member
Oct 24, 2026 10:50 AM UTC

data roming

I'm currently in Italy and I'm wondering if I'm being charged, I've had an email saying I have to pay for my allowance but I'm in a free roaming destination? I've been charged £2.50 on my bill? 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
Oct 26, 2026 12:10 PM UTC

Hi ​@Jlgidds 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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