eu data remaining/used

Hi ​@Rowleygreen,

Thanks for getting in touch, and I’m sorry for the confusion around tracking your EU roaming allowance within the app.

At the moment, the iD Mobile app does not separately display or track EU roaming usage against a specific EU data allowance, so there currently isn’t a way to monitor this directly through the app.

However, until further notice, the EU roaming limit has been updated, meaning you can now use your normal UK data allowance while roaming in eligible EU destinations.

For example, if your plan includes 100GB of data and you still have 80GB remaining in your monthly allowance, you would be able to use that remaining 80GB whilst roaming in the EU without needing to track against a separate 30GB limit.

As always, we’d still recommend keeping an eye on your overall remaining data allowance within the app to help avoid any unexpected out-of-plan usage.

As always, we’d still recommend keeping an eye on your overall remaining data allowance within the app to help avoid any unexpected out-of-plan usage.

We hope this helps clarify things a little.

Regards,

Gemma M

The iD Mobile Social Media Team