Hi ​@Baz61, 

You would not normally receive a notification when you are nearing your European roaming data limit. You would only typically be notified once you have used both your inclusive EU roaming data allowance and your normal UK data allowance.

You can keep track of your roaming data usage at any time through the iD Mobile app, where you’ll be able to monitor how much data you have used while abroad.

For further assistance, please contact our Live Chat team or send us a DM via our social media channels on Facebook or Instagram, and one of our agents will be happy to help.

Owethu

Hi !

I cant see on the app how much data I have used whilst roaming. Is there another way to get this figure ?

Thanks

Hi ​@pinkd0ve 

Are you roaming in one of our free roaming countries?

-Michael Z

Hi Michael Z,

Yes I am.

Thanns

Hi ​@pinkd0ve,

Thank you for confirming.

At the moment, the iD Mobile app does not separately display or track EU roaming usage against a specific EU data allowance, so there currently isn’t a way to monitor this directly through the app.

However, until further notice, the EU roaming limit has been updated, meaning you can now use your normal UK data allowance while roaming in eligible EU destinations.

For example, if your plan includes 100GB of data and you still have 80GB remaining in your monthly allowance, you would be able to use that remaining 80GB whilst roaming in the EU without needing to track against a separate 30GB limit.

As always, we’d still recommend keeping an eye on your overall remaining data allowance within the app to help avoid any unexpected out-of-plan usage.

We hope this helps clarify things a little.

Regards,

Gemma M

The iD Mobile Social Media Team