New Contributor

Question

extra roaming data

Can I buy extra data to use in Spain?

my daughter is running out of the 30gb and would be easier but can't see an option to buy more

iD Mobile Employee

Hi @Brmac321 ,

Thank you for your post.

As Spain is included in our roaming destinations, you can purchase a standard data add-on for your daughter to use while she's there.

You can do this in one of the following ways:

Using the iD Mobile app:

Open the iD Mobile app and sign in.
Select your plan.
Tap Add-ons.
Choose the data add-on you'd like to purchase.
Confirm your purchase.

Using My Account online:

Sign in to your iD Mobile account.
Select Data Add-ons.
Choose the amount of data you'd like to buy.
Complete your purchase.

-Michael Z

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New Contributor

Thanks, so any add on I buy will be available to use in Spain?

New Contributor

Add on says it ends 07/27

surely I am not signing up for extra every month?

iD Mobile Employee

Hi @Brmac321,

That is correct your normal allowance should work and if you buy additional add-on, it will not purchase every month it would be once off.

Also please make sure to keep you bill CAP at £0 to avoid out of plan charges.

Owethu

4 replies