I had no electricity for 24 hours but I could not call the electricity companies freephone (900) number to get this resolved. No other numbers anre available as Spanish rules that utility emergency contacts must be 900 numbers. I had to go to a neighbours to use their phone. Surely this is not acceptable as the nature of these numbers are for emergencies.
Solved
Freephone 900 numbers in Spain not allowed
Best answer by WelshPaul
iD Mobile is a UK telecommunications company, not Spanish. While 900 numbers might be free to call from a Spanish line, they’re not when called from a UK line.
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