Skip to main content
Question

How to access add on of data abroad

  • May 23, 2026
  • 1 reply
  • 4 views
W
Community Member

I have purchased an add on to have data whilst away in turkey but i can't use the data here and i have roaming on 

1 reply

Hosai W
iD Mobile Employee
Forum|alt.badge.img+5
  • Hosai W
  • iD Mobile Employee
  • May 24, 2026

Hi ​@Will9,

Thank you for reaching out to us, please accept my apologies for the inconvenience caused to you.

Please ensure that the roaming feature is enabled on the handset and the app.
Please ensure that you are connected to the network Turk Telekom as well.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement