Hi ​@Glens26,

Thanks for getting in touch. 

Kindly note that at this time, there is no way of seeing this, however I can confirm that you can use your data allowance abroad just as you would in the UK. So, if you have an unlimited data plan, you can continue using your data in our free roaming destinations in line with your plan’s allowances.

Regards,

Gemma M

The iD Mobile Social Media Team

Hi gemma.

the answer was helpful. I have unlimited data in uk. So is there is a cap on roaming allowance 30gb. If yes. Then how can we check that how much allowance data is left

thank you 

Hi ​@Deniseprokopi,

At the moment, the EU roaming data limit restriction has been lifted until further notice, so you can currently use your normal monthly allowance whilst roaming in included EU destinations.

This means if your UK plan includes unlimited data, there is currently no separate 30GB roaming cap being applied in the usual way.

Because of this, there also isn’t a separate EU roaming allowance tracker to monitor remaining roaming data specifically, you would simply continue to see and use your normal plan allowance through the iD Mobile app.

We’d still recommend keeping an eye on your overall usage in the app and setting your bill cap to £0.00 if you want to avoid any unexpected out-of-plan charges, particularly if travelling near borders or using ferries where your device could connect to a chargeable network.

Regards,

Gemma M

The iD Mobile Social Media Team

So, is it possible to check how much of the 30GB limit I have used?

Hi ​@Kgjfnt.

Thank you for your post.

Kindly note that you can check your overall remaining allowance via the iD Mobile App. Please note that the app tracks your total usage rather than giving a separate, isolated breakdown for roaming versus UK data.

Thanks,

Marquerita

The iD Mobile Team

Hello, so if it gives total usage, how do we know how much was used whilst roaming? Will ID send a message when 80% of 30gb has been used?

Can't get roaming to work 

Are there plans to introduce a way to track the 30GB roaming cap? 

Please do. I've seen many community thread/posts about it so it seems there is demand. Now that the 30GB cap is active, it makes no sense to expect your clients to monitor usage autonomously in their phone settings rather than being able to see it in the app like for any other provider (last thing I will rememmebr when I travel is to reset the data measurement on my phone as I step out of the plane.. ) thanks! 

Hi ​@Sldlcu.

Thank you for the follow-up, and for explaining why this matters to you. You’re right that being able to see your roaming usage in the app would be more convenient than checking your phone settings.

We appreciate you taking the time to share it.

Thanks,

Marquerita

The iD Mobile Team