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i bought the data roaming add on but am i still being charged?

  • May 19, 2026
  • 1 reply
  • 7 views
M
Community Member

Please help i bought the £20 add on but after a call to another English mobile number I received a text saying I am being charged for roaming, what am I doing wrong?

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • May 19, 2026

    Hi ​@Martinavfc 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team

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