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Question

I have added a roaming add on to the wrong plan.

  • October 10, 2025
  • 1 reply
  • 16 views
J
Community Member

I have added a roaming add on to the wrong plan. Can I cancel or move it? 

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • October 10, 2025

    Hi ​@Jamested 

    I do apologize for any inconvenience caused to you with regards to the add on purchase,

    Please note that the add Ons are non-refundable or cannot be cancelled nor transferred to another account after purchasing it.

    Thanks 
    Hosai

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