i have come to spain and i cant get signal and I’ve turned data roaming on in the app and my iPhone phone 14
Question
i have come to spain and i cant get signal and I’ve turned data roaming on in the app and my phone
+11Hi
We're sorry to hear you're unable to get a signal in Spain.
As you've already enabled roaming both in the iD Mobile app and on your iPhone, we'd recommend manually selecting one of our supported roaming partners in Spain:
- Orange
- Play
- Plus
- T-Mobile
To do this on your iPhone:
- Go to Settings > Mobile Service > Network Selection
- Turn Automatic off
- Wait for the available networks to load, then try selecting one of the networks above.
You can also find our supported roaming partners here:
If you're still unable to connect after trying each network, please let us know and we'll be happy to help further.
Regards,
Gemma M
The iD Mobile Social Media Team
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