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BridgeBridge
Active Contributor
BridgeBridge
Active Contributor
December 10, 2025
Question

If I upgrade my account, do I retain roaming?

  • December 10, 2025
  • 5 replies
  • 66 views

I’m thinking of upgrading my sim only account with ID Mobile. But I can’t see any info on whether my new contract will keep the same roaming? I’ve been with ID Mobile for many years, and currently I get free roaming included. But I’m worried if I change to a different sim only contract, the roaming aspect might be deleted, and I’d j=have to buy add-ons whenever I travel abroad. I’m in the UK and being able to ‘roam like home’ when I go on holidays is brilliant. 

Please could somebody from ID Mobile confirm if I’ll keep ‘Roam from Home’ if I change my contract with you? 

Many thanks :-) 

    5 replies

    Zubeida H
    iD Mobile Employee
    Zubeida H
    iD Mobile Employee
    December 10, 2025

    Hi ​@BridgeBridge 

     

    Roaming will be included in any contract you switch to, as long as you are referring to the 50 EU Roaming countries. Yes, it stays included if you decide to upgrade.

     

    Thank you.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      BridgeBridge
      Active Contributor
      BridgeBridgeAuthor
      Active Contributor
      December 10, 2025

      Fabulous! Thank you so much for the quick reply :-) 

      iD Mobile Employee
      Michael Z
      iD Mobile Employee
      December 10, 2025

      Hi ​@BridgeBridge 

       

      Thank you for letting us know,

       

      Don't hesitate to reach out to us if you need any assistance.

       

      Thank you.

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
        New Contributor
        Crumpit
        New Contributor
        May 13, 2026

        I am considering going to  Pay Monthly SIM only from my previous Pay Monthly with Phone.  Will this also include Go Roam?

        Hosai W
        iD Mobile Employee
        Hosai W
        iD Mobile Employee
        May 14, 2026

        Hi ​@Crumpit,

        I can confirm that if you upgrade to a sim only this will include roaming as all iD mobile plans include this.

        Thanks,
        Hosai

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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