Hi ​@Geoffrey Allsopp if you are having trouble with a spam caller, you can block this number in your settings. 

If you need help with this, can you please let us know what phone you are using?

Hello Sian

I have already blocked the number. My concern is how it is registered as an outgoing call and potentially me being charged. I am aware this is feasible and it worries me

Thank you

Geoff.

I understand ​@Geoffrey Allsopp 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.