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Community Member
Dejan608
Community Member
September 28, 2026

internet paying

  • September 28, 2026
  • 1 reply
  • 9 views

Hi. I pay 12minth 15gb internet for roming. Ans start use my interner in roming. And im one moment  i take messages form you thar i spen 45gbp in money for useinf roming internet. But i payd 30min before that my roming data!! Why i dont spend gb i have 15gb free. I pay that.. .

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 30, 2026

    Hi ​@Dejan608.

     

    Thank you for sharing. I'm sorry for the confusion about your roaming charges.

     

    If you use data in a country where your roaming bundle is not covered, the usage is taken from your bill cap instead. This is why you may have received messages about spending money on roaming.

     

    To avoid this, I recommend setting your bill cap to £0. This means you will not be charged for roaming usage outside your bundle.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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