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rdavies1304
Community Member
August 30, 2026
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is it possible to change the date i start my data roaming abroad, i have just added it but it says it starts today 30/8 when i need it to start on the 1/9 - 11/9. it didnt give me an option to change the date it starts from.

  • August 30, 2026
  • 2 replies
  • 22 views

is it possible to change the date i start my data roaming abroad, i have just added it but it says it starts today 30/8 when i need it to start on the 1/9 - 11/9. it didnt give me an option to change the date it starts from.

    Best answer by Gemma M

    Hi ​@rdavies1304,

     

    Thanks for your post.

     

    Unfortunately, it's not possible to change the start date of a roaming add-on once it has been purchased.

     

    Roaming add-ons begin from the date they're purchased and don't offer the option to choose a future activation date.

     

    We apologise for any inconvenience caused.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    2 replies

    Geluk
    Silver Contributor
    Geluk
    Silver Contributor
    August 30, 2026

    Don’t repeat the whole message in the subject line too :(

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Gemma M
      iD Mobile Employee
      Gemma MAnswer
      iD Mobile Employee
      September 5, 2026

      Hi ​@rdavies1304,

       

      Thanks for your post.

       

      Unfortunately, it's not possible to change the start date of a roaming add-on once it has been purchased.

       

      Roaming add-ons begin from the date they're purchased and don't offer the option to choose a future activation date.

       

      We apologise for any inconvenience caused.

       

      Regards,

       

      Gemma M

      The iD Mobile Social Media Team

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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