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Issues with European roaming

  • June 5, 2026
  • 1 reply
  • 21 views
W
Community Member

Like other people have raised, I am having issues roaming in Europe. I have remaining data on my allowance and supposedly have 5G but no network speed. Others in my group who are also on ID don’t appear to have the same issue. 

Best answer by Hosai W

Hi ​@WW-IDCommunity,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • Answer
  • June 6, 2026

Hi ​@WW-IDCommunity,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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