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Community Member
May 9, 2026
Question

ive purchased the roam beyond add on and its not workingz? its for turkey and im getting no dara

  • May 9, 2026
  • 1 reply
  • 9 views

As above

    1 reply

    iD Mobile Employee
    May 9, 2026

    Hi ​@Dantgordon 

     

    Could you please try manually connecting to a network called Turk Telekom, as this is one of our network partners in Turkey?

    You can do this by following the steps below, depending on the device you have.

     

    Apple: 

     

    Press Settings.
    Press Mobile Service.
    Press Network Selection.
    Press the indicator next to "Automatic" to turn automatic network selection on or off.
    If you turn off the function, press the required network which will be Turk Telekom.
    Slide your finger upwards starting from the bottom of the screen to return to the home screen.
    Wait few minutes and try test services again.

     

    Andriod:

     

    Swipe down on the main screen to reveal the notifications panel
    Tap the settings icon
    Tap Connections
    Tap Mobile networks
    Tap the switch button to turn Select automatically off
    Select iD Turk Telekom.
    Wait few minutes and try test services again.

     

    Michael Z

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