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Community Member
Deedee63
Community Member
September 16, 2026
Question

message re charges

  • September 16, 2026
  • 1 reply
  • 18 views

I have been sent a message from ID mobile saying that i have started using chargeable services . But I have 50GB of allowance and roaming in europe, and I have only used 3GB. Why have I got this message?

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    September 17, 2026

    Hi ​@Deedee63.

     

    Thank you for your post. Do you have a separate Europe roaming add-on active on your plan?

     

    Thanks,

    Marquerita

    The iD Mobile Team

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