Mobile data doesn't always work. Have tried all troubleshooting tips and still the same phone is Galaxy s23 | iD Mobile Community
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Mobile data doesn't always work. Have tried all troubleshooting tips and still the same phone is Galaxy s23

  • October 31, 2025
  • 4 replies
  • 21 views

Mobile data doesn't always work. Have tried all troubleshooting tips and still the same phone is Galaxy s23

4 replies

Forum|alt.badge.img+22
  • iD Mobile Employee
  • October 31, 2025

Hi ​@Dadsgrice 

 

Thanks for getting in touch. 

 

We are sorry to hear you are experiencing issues with mobile data.

Is this all over or one area? If one area can you please provide the full postcode?

 

Natalie 


  • Author
  • New Contributor
  • October 31, 2025

all over


Forum|alt.badge.img+22
  • iD Mobile Employee
  • October 31, 2025

Thank you. 

 

Are you able to provide any example postcodes?

Have you check your SIM in another handset?

Are you using 4G or 5G when this happens?

 

Natalie


  • Author
  • New Contributor
  • November 1, 2025

LA4 4PT 

tried another handset. got a brand new sim still does it

mainly 4g