mobile data in Spain

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Hi Im currently abroad in Spain in one of the free destinations I have unlimited data but mobile data stopped working.I can't connect to internet.Please can you help.

Matthew T

iD Mobile Employee

Hi @Kolumbo23,

We're aware that some customers are unable to use Mobile Data (4G/5G) abroad. Our team is working with our network partner, Three UK, to fix this as soon as possible.

While we fix this, you can try switching your phone to Airplane mode for 60 seconds. Turn it back off after the 60 seconds are up, and your mobile data should reconnect.

We're sorry for the disruption and thank you for your patience.

For the latest updates, please visit our Service Status page for details.

Thanks.

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