mobile data not working in Majorca

Forum|Forum|1 month ago
July 31, 2026
1 reply
21 views

my daughters are in majorca with iPhone 11 and iPhone 15 they have loads of data allowance, roaming is on, bill capping £25, but no mobile data whatever they yry. can anyone help?

M

Marquerita T

iD Mobile Employee

Hi @Avilondon123.

Thank you for the post. I'm so sorry to hear that your daughters are having trouble with their mobile data while in Majorca

Are they currently connected to Yoigo or Movistar? If they are, could you please ask them to try the following steps to see if it restores their connectivity?

Restart your device to refresh your connection to the network.
Turn Airplane Mode on for around 30 seconds, then turn it off again.
Check that your mobile data is switched on (if you're experiencing data issues).
Remove your SIM card, gently wipe it with a clean, dry cloth, reinsert it, and restart your device.
Check that your device software is fully up to date.
Reset your network settings to refresh your device’s connection to the network.

Let us know how they get on.

Thanks,

Marquerita

The iD Mobile Team

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