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New Contributor
September 10, 2025
Solved

Motorhome Router

  • September 10, 2025
  • 4 replies
  • 73 views

Hi. 

I use an ID mobile sim in my router in my motorhome, which works very well. 

I have roaming included in my contract but when I am away in Europe it will not work. It seems to work if I put the sim in my phone but not on the router. Can anyone explain why this is and how I can get it to work? 

    This topic has been closed for replies.
    Best answer by WelshPaul

    Ask the manufacturer of the router, it’s their hardware and software. They are the ones who should be providing you support for it.

    4 replies

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2025

    Hi ​@Corjenny  iD SIM’s are only designed to be used in certain handsets, not in devices such as routers and tablets I’m afraid.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    CorjennyAuthor
    New Contributor
    September 10, 2025

    I use it in the router in UK and it works fine. Not in Europe though. 

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    September 10, 2025

    Ask the manufacturer of the router, it’s their hardware and software. They are the ones who should be providing you support for it.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 11, 2025

    I am sorry ​@Corjenny  it is not a device we can provide support for as it is not one of our approved devices for iD SIM’s.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.