Is there a problem today with ID Mobile Roaming? I have not reached my Fair Use Limit, but i can no longer connect, and if it does connect its a 3G or H connection and doesn't work.
How do i contact support? Is there any support??
Hi
We're sorry to hear you're having trouble with your roaming service.
We aren't aware of any widespread roaming issues at the moment, so we'd recommend trying a few troubleshooting steps first:
We'd also recommend manually selecting one of our roaming partners instead of leaving network selection on Automatic. In your current location, please try connecting to one of the following:
If you're still only connecting to 3G/H or you're unable to use data after trying all of the above, please get in touch with our Customer Service team via Live Chat so they can investigate further: https://www.idmobile.co.uk/live-chat
We hope you're back up and running soon.
Regards,
Gemma M
The iD Mobile Social Media Team
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