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New Contributor
January 21, 2026
Question

my roaming data has rum out far too quickly

  • January 21, 2026
  • 5 replies
  • 80 views

I am in France and my data has run out after just three days . I don’t understand how this is possible.

    5 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    January 23, 2026

    Hi ​@timgilp ,

     

    I’m sorry your data ran out so quickly in France. This can happen if apps are using data in the background or if your roaming allowance is limited.

    Please check your data usage in Settings and turn off background data for apps. Also use Wi-Fi where possible.

    Lamiya

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    timgilpAuthor
    New Contributor
    January 23, 2026

    Thankyou. I don’t know how to check data useage historically. Also I don’t know how to turnoff background data for apps. Sorry. 

    Decembersangel72
    Gold Contributor
    Gold Contributor
    January 25, 2026

    Hi ​@timgilp 

    If you let us know the make / model of your phone someone should be able to talk you through how to check / change the relevant settings.

     

    x

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    timgilpAuthor
    New Contributor
    January 25, 2026

    Don’t worry and thank you .

    Its an iphone16 so I have worked it out.i would just like to look back historically & see me data useage over those three days 

    iD Mobile Employee
    January 25, 2026

    Hi ​@timgilp You can view detailed past data by going to your bills or checking the "Usage" section for previous billing cycles.

     

    ~Marquerita

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