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Question

no data

  • January 21, 2026
  • 3 replies
  • 16 views
T
New Contributor

I have only been on n France three days but my data has run out. I cannot understand it. I don’t use 30gb in a month in the uk ? 

    3 replies

    Lamiya C
    iD Mobile Employee
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    • Lamiya C
    • iD Mobile Employee
    • January 24, 2026

    Hi ​@timgilp ,

     

    I understand, data can still be used quickly abroad due to background apps (updates, email syncing, maps, social media).

    To prevent this, please turn off background data, auto updates, and data roaming if you don’t need it.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    New Contributor
    • timgilp
    • Author
    • New Contributor
    • January 24, 2026

    Thankyou. I must have used it then !

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • January 24, 2026

    Hi ​@timgilp 

     

    No problem, if you need any further assistance, do not hesitate to reach out again. We’re happy to help.

     

    Regards,

     

    Gemma M

    iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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