Skip to main content
Community Member
July 14, 2026

no roaming

  • July 14, 2026
  • 1 reply
  • 10 views

I phone 15 pro is not letting me get data. I have 98gb of data I have £25 on my spend cap and all the settings are saying data on. Phone has been switched on and off and still no roaming. No settings altered since my last European trip and in Croatia currently. Help please

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
July 15, 2026

Hi ​@Toppy2025,

Please accept my apologies for any roaming issues faced, please do ensure that roaming is enabled on the handset as well as the iD Mobile account.

Please do also manually connect to T-Mobile and Tele2 this is the supported networks in Croatia.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.