Hi ​@Bikerboy67,

Sorry to hear that you had trouble making calls while abroad, and that you didn’t receive a reply to your emails.

We always make sure our emails are answered, so we hope they were sent to the correct email address. We’re also available via private message on Facebook and Instagram, as well as through our live chat here: Live Chat, where customer service support is available.

Could you please let us know which country you were in when this happened? Once we have that, we can look into it further for you.

Thanks,

Tashnieka

The iD Mobile Support Team

In germany/ sweden / finland / estonia when trying to ring it just said PHONE NUMBER NOT VALID. Even when trying to ring my wife also on I.D who was a few hundred yards away it still said the same .My wife could not make calls either but a friend on different network had no trouble