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Question

not workong roaming

  • October 6, 2025
  • 3 replies
  • 15 views

Hi i bought  add in uk before I go  to Turkey  pay £20 and didn't  work  at all  inclusive try to reset everything  did help i had to buy Turkey sim card  and I was still charged for everything  

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 6, 2025

Hi ​@Lulasz 

 

Sorry to hear that, have you tried manually connecting to Turkish networks on your device?

 

Tom


  • Author
  • New Contributor
  • October 6, 2025

Didn't  help  , I would like to  get refund  


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • October 6, 2025

Hi ​@Lulasz 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom