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not workong roaming in Turkey

  • October 6, 2025
  • 3 replies
  • 38 views
L
New Contributor

Hi i bought  add in uk before I go  to Turkey  pay £20 and didn't  work  at all  inclusive try to reset everything  did help i had to buy Turkey sim card  and I was still charged for everything  

    3 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • October 6, 2025

    Hi ​@Lulasz 

     

    Sorry to hear that, have you tried manually connecting to Turkish networks on your device?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    L
    New Contributor
    • Lulasz
    • Author
    • New Contributor
    • October 6, 2025

    Didn't help , how to get refund  

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • October 6, 2025

    Hi ​@Lulasz 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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