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Phone/SIM not working abroad, please help!

I went to Spain last year and my wouldn’t connect to a network.

If I turned my phone off and on it would flash up with a network then the name would disappear so I couldn’t make calls etc.

I’m going again next week and would like to find a way of resolving this before I go.

Any help gratefully received.

TIA

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Best answer by Kash M

Hi @Russ Hawthorne,

Welcome to the Community!

I would advise that you follow the link below for further advice on setting up roaming.

Please can you try connecting to Yoigo and Movistar?

Kashif

iD Mobile Employee

Hi @Russ Hawthorne,

Welcome to the Community!

I would advise that you follow the link below for further advice on setting up roaming.

Please can you try connecting to Yoigo and Movistar?

Kashif

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

New Contributor

Great thanks, I’ve updated the settings on my plan. Hopefully that’s resolved it.

thank you

iD Mobile Employee

Hey there, we hope so @Russ Hawthorne!

Thanks,

Tyler

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3 replies