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Community Member
November 4, 2025
Solved

Receive calls while in a different country

  • November 4, 2025
  • 2 replies
  • 149 views

I would like to be able to receive all of my UK calls while I'm abroad, how can I do that please? I have increased my cap, but it's been limited to £25 which has already finished. One of my very important calls cut off today and the person who was calling from the UK couldn't call me back because my line was unavailable due to the cap.

    Best answer by WelshPaul

    Yes, iD Mobile has a maximum bill cap limit of £25 although they claim it can be as high as £75. However, I doubt that’s true unless you contact support and they override it. If the cap is based on credit rating why is it the maximum limit available when placing a new order?

     

     

    2 replies

    WelshPaul
    Platinum 
Contributor
    WelshPaulAnswer
    Platinum 
Contributor
    November 4, 2025

    Yes, iD Mobile has a maximum bill cap limit of £25 although they claim it can be as high as £75. However, I doubt that’s true unless you contact support and they override it. If the cap is based on credit rating why is it the maximum limit available when placing a new order?

     

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    November 4, 2025

    Hi there ​@Azza Ramadan, we hope that ​@WelshPaul was able to help.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.