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Receive calls while in a different country

  • November 4, 2025
  • 2 replies
  • 38 views

I would like to be able to receive all of my UK calls while I'm abroad, how can I do that please? I have increased my cap, but it's been limited to £25 which has already finished. One of my very important calls cut off today and the person who was calling from the UK couldn't call me back because my line was unavailable due to the cap.

Best answer by WelshPaul

Yes, iD Mobile has a maximum bill cap limit of £25 although they claim it can be as high as £75. However, I doubt that’s true unless you contact support and they override it. If the cap is based on credit rating why is it the maximum limit available when placing a new order?

 

 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • November 4, 2025

Yes, iD Mobile has a maximum bill cap limit of £25 although they claim it can be as high as £75. However, I doubt that’s true unless you contact support and they override it. If the cap is based on credit rating why is it the maximum limit available when placing a new order?

 

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • November 4, 2025

Hi there ​@Azza Ramadan, we hope that ​@WelshPaul was able to help.

 

Thanks,

Tyler