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New Contributor
March 7, 2025
Solved

receiving calls whilst abroad

  • March 7, 2025
  • 4 replies
  • 143 views

Unable to receive incoming calls whilst in France 

    Best answer by MZone

    Make sure you are using one of the following networks:

    Societe Francaise Du Radiotelephone, Bouygues, Orange, Free Mobile.

    4 replies

    MZone
    Platinum 
Contributor
    MZoneAnswer
    Platinum 
Contributor
    March 7, 2025

    Make sure you are using one of the following networks:

    Societe Francaise Du Radiotelephone, Bouygues, Orange, Free Mobile.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    LE2002Author
    New Contributor
    March 7, 2025

    Thank you - I am on Bouyges. This morning it is working - so fingers crossed it’s sorted 

    Tom
    iD Mobile Employee
    iD Mobile Employee
    March 7, 2025

    Hi ​@LE2002 

     

    Glad to hear manually switching to one of the mentioned networks has helped.

     

    Thanks for the help ​@MZone.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    January 21, 2026

    I have a similar problem, also in France, which I’d appreciate help with, please. 

    • Data is working fine
    • I cannot receive calls at all (they just go to voicemail, even if I have a good signal on one of idmobile’s partner networks)
    • I cannot make calls UNLESS I turn off ‘automatically select network’ and manually choose a network.  I can then make a call…...but that setting does not ‘stick’ and I’m back to square one if I try to make another call later.  If I go and look at settings again, ‘automatically select network’ has always turned itself back on.