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receiving calls whilst abroad

  • March 7, 2025
  • 4 replies
  • 110 views

Unable to receive incoming calls whilst in France 

Best answer by MZone

Make sure you are using one of the following networks:

Societe Francaise Du Radiotelephone, Bouygues, Orange, Free Mobile.

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • March 7, 2025

Make sure you are using one of the following networks:

Societe Francaise Du Radiotelephone, Bouygues, Orange, Free Mobile.


  • Author
  • New Contributor
  • March 7, 2025

Thank you - I am on Bouyges. This morning it is working - so fingers crossed it’s sorted 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • March 7, 2025

Hi ​@LE2002 

 

Glad to hear manually switching to one of the mentioned networks has helped.

 

Thanks for the help ​@MZone.

 

Tom


  • New Contributor
  • January 21, 2026

I have a similar problem, also in France, which I’d appreciate help with, please. 

  • Data is working fine
  • I cannot receive calls at all (they just go to voicemail, even if I have a good signal on one of idmobile’s partner networks)
  • I cannot make calls UNLESS I turn off ‘automatically select network’ and manually choose a network.  I can then make a call…...but that setting does not ‘stick’ and I’m back to square one if I try to make another call later.  If I go and look at settings again, ‘automatically select network’ has always turned itself back on.