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Community Member
EmmaMarg
Community Member
April 24, 2026
Question

Roam Beyond

Trying to add Roam Beyond for USA and it doesnt work. Any idea why?

    1 reply

    iD Mobile Employee
    Marquerita T
    iD Mobile Employee
    April 24, 2026

    Hi ​@EmmaMarg.

     

    Thank you for your post. I’m sorry you’re having trouble with this.

     

    I’d recommend trying the following quick steps first:

    Turn Airplane mode ON and OFF
    Restart your device
    Go to Settings and ensure Data Roaming is switched ON
    Manually select a network

     

    If it still isn’t working after this, we may need to check the add-on status on your account to make sure everything has provisioned correctly.

    Please contact our team via live chat so we can look into this for you directly: https://www.idmobile.co.uk/live-chat.

     

    Thanks,

    Marquerita

    The iD Mobile Team

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