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Community Member
August 24, 2026
Question

roaming

  • August 24, 2026
  • 1 reply
  • 10 views

I cannot use my e sim abroad 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    August 27, 2026

    Hi ​@Rahatali4,

     

    Sorry to hear you're having trouble using your eSIM abroad.

     

    Could you let us know:

    • Which country you're currently roaming in?
    • The make and model of your handset?

     

    With that information, we'll be able to provide some more specific guidance.

     

    As this is a public forum, please don't share any personal or account information when replying.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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