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Question

Roaming add on for Turkey not working

T
Community Member

Hi, 

I bought a roaming add on for Turkey today however it’s not working. 
 

I received a text confirming it had been activated, my mobile and ID app roaming has been turned on but nothing. 

    3 replies

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+13
    • Siân W
    • iD Mobile Employee
    • 1419 replies
    • June 30, 2025

    Hi ​@Tabby111  I am sorry to hear this.

    Please can you follow the steps in this article, and let us know how you get on - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Jackie Taylor
    New
 Contributor
    • Jackie Taylor
    • New
 Contributor
    • 2 replies
    • June 30, 2025

    I've tried all this and can't get roaming to work. Somewhere else it refers to a chat facility but where is it??

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • July 1, 2025

    Hey there ​@Jackie Taylor, the live-chat can be found here:

     

    https://www.idmobile.co.uk/live-chat

     

    Have none of the steps above worked for yourself? What phone do you have also?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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