Roaming add on for Turkey not working | iD Mobile Community
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Question

Roaming add on for Turkey not working

  • June 27, 2025
  • 7 replies
  • 269 views

Hi, 

I bought a roaming add on for Turkey today however it’s not working. 
 

I received a text confirming it had been activated, my mobile and ID app roaming has been turned on but nothing. 

7 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 30, 2025

Hi ​@Tabby111  I am sorry to hear this.

Please can you follow the steps in this article, and let us know how you get on - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

Thanks.


Jackie Taylor
New Contributor
  • New Contributor
  • June 30, 2025

I've tried all this and can't get roaming to work. Somewhere else it refers to a chat facility but where is it??


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 1, 2025

Hey there ​@Jackie Taylor, the live-chat can be found here:

 

https://www.idmobile.co.uk/live-chat

 

Have none of the steps above worked for yourself? What phone do you have also?

 

Thanks,

Tyler


Chris Hynds
New Contributor
  • New Contributor
  • September 19, 2025

My turkey add on will not work iv try everything.. roaming is on both phone and id network.  Restarted phone still not working.. 


Chris Hynds
New Contributor
  • New Contributor
  • September 19, 2025

No it's not helped.. am not stuip.. I have did all the above.. 


Chris Hynds
New Contributor
  • New Contributor
  • September 19, 2025

Samsung s25 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • September 21, 2025

Hi ​@Chris Hynds 

 

You’ve tried everything in the article below, correct?

 

 

Tom