Skip to main content
Question

roaming and using phone abroad

  • June 11, 2026
  • 1 reply
  • 11 views
C
Community Member

I can’t use my phone abroad 

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+11
    • Gemma M
    • iD Mobile Employee
    • June 13, 2026

    Hi ​@Cait James,

     

    We're sorry to hear you're having trouble using your phone abroad.

     

    Could you let us know which country you're currently in? That will help us check whether it's included in our roaming destinations and advise you on the appropriate troubleshooting steps.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement