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roaming Beyond

  • June 11, 2026
  • 1 reply
  • 10 views
S
Community Member

If you take out a 10 day roaming plan does the plan work on 10 consecutive days or only on the days you use phone?

Best answer by Gemma M

Hi ​@Stevec1966,

 

Thanks for getting in touch.

 

The 10-day roaming add-on runs for 10 consecutive days from the date and time it is purchased.

 

It doesn't pause on days when you don't use your phone, and any unused allowance won't roll over beyond the expiry date.

 

For example, if you purchase the add-on on 1 July, it will expire 10 days later regardless of how many days you actually use it during that period.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • Answer
    • June 11, 2026

    Hi ​@Stevec1966,

     

    Thanks for getting in touch.

     

    The 10-day roaming add-on runs for 10 consecutive days from the date and time it is purchased.

     

    It doesn't pause on days when you don't use your phone, and any unused allowance won't roll over beyond the expiry date.

     

    For example, if you purchase the add-on on 1 July, it will expire 10 days later regardless of how many days you actually use it during that period.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

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