Roaming beyond refusing to work in Turkey

Forum|Forum|11 months ago
September 16, 2025
5 replies
128 views

I’ve been in Turkey a week and my roam beyond add on simply hasn’t worked. I’ve tried everything I can think of to send texts via what’s app and Facebook messenger when I’m out and about, and it’s simply not having a bar of it. It just hangs there saying connecting. Signal is good here, so it’s not that, and the apps that I am using are enabled for mobile data. Looks like I’ve wasted £35 for the add on. I’ve not been able to access a single mb of the allowance.

I’m using an iPhone 15 pro max.

Anyone have any ideas

Tyler C

iD Mobile Employee

Hi there @CeriRowe, sorry to hear that. Have you tried resetting network settings and manually connecting to each available network to see if it works?

Have you also enabled roaming via the iD Mobile app/website, and also your phone’s own settings?

Thanks,

Tyler

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C

CeriRoweAuthor

New Contributor

Hi Tyler.

Yes all my network settings are correct.

I’ve enabled roaming on the phone and within the ID app.

Not getting any joy. Screen just says connecting and it just hangs there.

A