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Community Member
August 15, 2026

roaming charge text message

  • August 15, 2026
  • 1 reply
  • 10 views

Currently in Greece and just received a text message stating I am now using charged roaming rates. Despite Greece being a data roaming country allowing up to 30gb of usage. Which I am nowhere near hitting? 

    1 reply

    Tashnieka D
    iD Mobile Employee
    iD Mobile Employee
    August 15, 2026

    Hi ​@Jamstbill,

     

    Thank you for getting in touch, and I am sorry for the concern caused by the roaming message you received.

    As you are currently in Greece, we would need to access your account and check the roaming status and the message you received. Please contact our Live Chat team or send us a private message via Facebook or Instagram, where an advisor can check this for you.

    Live Chat: https://www.idmobile.co.uk/live-chat

     

    Our team can check your account and confirm whether your roaming allowance is active and why the charged-roaming message was sent.

     

    Thanks,

    Tashnieka
    The iD Mobile Team