Hi ​@Alchemist28, 

Thank you for reaching out.

Italy is one of our EU roaming destinations, so you should be able to use your UK plan allowances while you're there, subject to our roaming policy and fair usage limits.

To ensure your service works correctly while roaming, please make sure that:

• Your Bill Cap is set to £0.
• Roaming is enabled on your iD Mobile account through the app or My Account.
• Data Roaming is enabled in your handset settings.
• Your handset is connected to one of our preferred roaming partners in Italy:
  • 3 ITA
  • WindTre

If your phone doesn't automatically connect, please try manually selecting one of the above networks through your handset's network selection settings.

Owethu