Skip to main content
Question

Roaming data not working in Central Europe

  • May 23, 2026
  • 1 reply
  • 5 views
S
Community Member

I recently switched to ID Mobile, paid an early exit fee to my previous provider. ID mobile promised me that I will have no issues with roaming, however, Ive been abroad since Thursday and my roaming data does not work. I contacted ID mobile and did all they asked me to do (please dont tell me to do those things again as it won’t work) and escalated it to technical support. I was told they will sort it within 24-48 hrs. Im still without roaming data. I wonder if this is how ID mobile looks after their customers? I need data when Im out and about asap. 

1 reply

Hosai W
iD Mobile Employee
Forum|alt.badge.img+5
  • Hosai W
  • iD Mobile Employee
  • May 24, 2026

Hi ​@Sisulik,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Not the answer you were looking for?


Create a new topic and ask a question to the iD Community.


Create a topic
Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
Terms & ConditionsAccessibility statement