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Gareth Hunt
New Contributor
Gareth Hunt
New Contributor
February 23, 2026
Question

roaming doesnt work

  • February 23, 2026
  • 1 reply
  • 76 views

Whenever I leave the Uk I cannot use any services, I’ve checked settings with ID mobile and my phone and there are no restrictions. My girlfriend travelling on the same trip and same package does not have any problems. 
 

impossible to talk to anyone from ID and chat doesn’t seems to be an option. 
 

 

    1 reply

    Lamiya C
    iD Mobile Employee
    Lamiya C
    iD Mobile Employee
    February 24, 2026

    Hi ​@Gareth Hunt ,

     

    I’m really sorry you’re having roaming issues, I understand how frustrating this is when travelling. Please try these quick troubleshooting steps for iD Mobile:

    Turn data roaming ON in phone settings
    Restart your phone
    Try manual network selection
    Toggle Airplane mode off and on
    If possible, test the SIM in another unlocked phone
     

    If the issue continues, please send your phone model, current country and we can look into this for you.

     

    Lamiya

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