Roaming in Canada

Hi ​@jroberts01, 

 

We hope you have a great trip to Canada.

Please note that Canada is not included within the EU inclusive roaming destinations, so your UK allowances for unlimited data, calls, and texts would not be included whilst abroad and standard roaming charges would apply unless you purchase a roaming add-on.

We currently offer the following roaming data add-ons for Canada:

• 2GB – Valid for 1 day – £5
• 10GB – Valid for 5 days – £20
• 20GB – Valid for 10 days – £35

Standard roaming charges in Canada without an add-on are:

• Calls to UK* – £6.00 per minute
• Calls to Canada* – £6.00 per minute
• Calls received* – £1.50 per minute
• Texts to Canada** – £1.20 per text
• Texts to UK** – £1.20 per text
• Picture Messages (MMS) sent** – £0.60
• Internet and Data*** – £9.60 per MB
   

*Price per minute

** Please note: MMS charges vary. For further information, refer to the Terms & Conditions. If you joined or upgraded on or before 20th June 2023, the MMS cost is £0.30 per message for roaming within EU Bands 1 and 2.

*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB.

Before travelling, please also ensure:

• Roaming is disabled on the iD Mobile app
• Data Roaming is disabled on the handset
• Your Bill Cap is set appropriately to £0 avoid unexpected out-of-plan charges

Owethu